FAQ
Frequently Asked Questions
Find quick solutions to your frequently asked questions! Browse our Frequently Asked Questions (FAQs) now. We’ve summarized important information in an easy-to-understand guide, making it easy for you to find the answers you need.
Will this cream effectively relieve my dryness, itchiness, or flaking?
Our 3-in-1 cream is scientifically formulated with an advanced liposome technology and a blend of high-quality, moisturizing ingredients designed to provide effective relief for dry, itchy, and flaking skin. Our cream works by rapidly bringing moisture deep into our skin, maintaining the existing moisture, as well as repairing and reinforcing our skin’s natural barrier function.
Is this cream strong enough for my chronic skin condition (eczema, psoriasis)?
Our cream is highly concentrated with potent ingredients delivered deep into our skin via an advanced liposome technology that is effective in soothing and improving inflammatory skin conditions such as eczema and psoriasis. Some of our existing users with chronic skin conditions have experienced significant improvements with consistent use of our cream. For persistent or severe eczema or psoriasis, consult a dermatologist, as prescription medications or additional therapies may be necessary. If you are currently undergoing medical treatments for these conditions, continue as directed by your dermatologist. Our cream can complement your existing treatments.
Will it irritate my skin further? (Especially for those with allergies and sensitive skin)
We prioritize the use of natural and hypoallergenic ingredients in the formulation of our cream to ensure its suitability for sensitive skin or those with allergies. However as individual reactions can vary, should you experience any persistent irritation over the areas applied with our cream, discontinue use immediately.
Is it safe for use after cancer treatment?
Yes, our cream is suitable for use post cancer treatment. In fact, it was first created in mind of our cancer patients’ silent struggle of dry damaged skin resultant of treatments. Many cancer patients have shared testimonials on our cream’s effectiveness in their transformative journey to restore their pre-treatment healthy skin.
Are there clinical studies to support the claims?
Please check it here
Does the cream contain fragrance?
It contains pure essential oils of Bergamot, Lavender, and Frankincense.
Is this cream parabens free?
Yes
How long does it take to see results?
From our survey, 90% of users reported visible improvement in their skin’s hydration within 7 days of consistent usage. However individual results can vary based on the underlying cause of your skin issues, environmental factors, lifestyle, and diet.
How much usage can I get out of this cream?
In general, you can expect our 100mL cream to last approximately one month when applied twice daily to affected areas. For smaller areas or less frequent application, the cream may last longer. Conversely, if you are using the cream on larger areas of your body or applying it more frequently, you may go through it faster. In addition, as our cream is packed with 10 trillion natural liposomes per ml, it is not necessary to apply an excessive amount to the affected areas.
How do I apply or use this cream?
For optimal results, we recommend applying the cream at least twice daily or as directed by your healthcare provider to the affected areas which has been cleaned and dried. Avoid exposing the applied area to water for at least half an hour after application.
I have egg allergy, can I use your product?
Egg allergy is triggered by proteins found in egg and not lipids. The liposomes in our cream are manufactured using egg yolk lecithin (lipids) which is reported to not trigger egg allergy reactions by the American Academy of Allergy, Asthma & Immunology. Egg yolk lecithin is also classified as Generally Recognized as Safe (GRAS) by the US FDA.
What are the key ingredients and how do they work?
The key ingredient of our cream is our patented liposomes, derived from highly nutritious egg yolk lecithin which is very similar to human skin lipids and their precursors. Liposomes are extremely small water-soluble spheres with a phospholipid bilayer enveloping an internal water core. They are able to permeate our skin rapidly and effectively to deliver hydration and nutrients.
Does it contain natural or organic ingredients?
While the majority of our ingredients are natural or organic, we also included a few carefully selected synthetic ingredients to enhance the cream’s efficacy and stability.
Where is this cream produced?
Singapore
Who are the people or company behind this product?
This product was birthed by the alliance between a team of oncology specialists and the brilliant minds at A*Star.
What are other customers saying about this cream?
Based on our survey results, 90% reported more hydrated skin, 90% gained smoother softer skin, and 70% saw improvement in their skin’s radiance.
Where can I find your product?
WAREHOUSE
- Pills and Pokes Pte Ltd
30 Lorong Ampas #02-01, Singapore 328783
Tel: 86835227 / 65920680
CLINICS
- Lui Centre For Arthritis & Rheumatology Pte Ltd
6 Napier Road, Gleneagles Medical Centre #03-11, Singapore 258499
Tel: 64751878 - Pancare Medical Clinic Pte Ltd
Block 133 Ang Mo Kio Ave 3, #01-1643, Singapore 560133
Tel: 62583186 - Parkway Cancer Centre
3 Mount Elizabeth #13-16/17, Singapore 228510
Tel: 67338118 - Parkway Cancer Centre
6 Napier Road #03-01, Gleneagles Medical Centre, Singapore 258499
Tel: 64720200 - Parkway Cancer Centre
6a Napier Road, Level 3 Gleneagles Hospital, Singapore 258500
Tel: 64738688 - Yong Clinic & Surgery
Block 632 Yishun Street 61, #01-06, Singapore 760632
Tel: 67531803
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